by bjarki@nebulr.group | Jul 18, 2022 | Uncategorized
What’s the benefit of gathering customer feedback? Well bottom line is that loyal customers grow a business way faster than sales or marketing. However, if we never ask for customer feedback, we’ll never understand what drives customer satisfaction.... 
by bjarki@nebulr.group | Jul 18, 2022 | Uncategorized
After the feedback starts coming in you’ll want to bucket that into different subcategories. Here are a few of the most common ones: Major product bugs. These are extremely urgent issues that prevent users from getting the core value out of your product. For example,... 
by bjarki@nebulr.group | Jul 18, 2022 | Uncategorized
For starters, collecting feedback from customers enables SaaS companies to know who their customer is. Additionally, customer feedback helps in identifying which customer problems to prioritize. You may find that SaaS product and growth teams spend most of their time...